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It’s Easy to Place an Order at Bunny Hill!

If you place an order on our website, we ship within two days, as long as we have the item in stock. If the pattern is out of stock, we order on a continuous basis and usually replenish our stock within 5 to 7 days.

Credit card:  Order online by credit card using our secure shopping cart. We accept Mastercard, Visa or Discover.

Check orders:  To order by check within the US, contact us directly by email.  Tell us what you’d like to order and give us your shipping information.  We’ll give you a total with shipping and an address to send your check.  In order to hold your order, we must receive your check within 10 days or we return the items to inventory.  We’re sorry but International checks are not accepted.  

Shipping costs:  Domestic orders are shipped priority mail. Actual shipping costs may be different than the amount quoted. We will make adjustments when processing your order.  If your domestic order totals $150 or over, we offer free shipping.  

Due to postal regulations, we no longer offer international shipping, with the exception of Canada.


Privacy Policy:

Bunny Hill Designs is committed to protecting your privacy and any information you share with us. As a responsible custodian of your personal data, we will not provide any customer information submitted by you to Bunny Hill Designs, to any third party. We care about the integrity and privacy of your customer data and Bunny Hill Designs only gathers the following information from a given customer visit:

1.         Information that you provide and submit within your account page or your checkout form.

2.         Username and password information in order to access your specific online account.

3.         Electronic email communications submitted by you to our online store.

We use the information users provide about themselves when placing an order only to service that order. We do not share this information with outside parties except to the extent necessary to provide the service.

In order to improve and maximize your online experience, Bunny Hill Designs stores username, password, and shopping cart content information within a data ‘cookie’ on your hard drive.  Such a utility allows us to support automatic account login and swift checkout on subsequent visits to our online store. You have the option in your web browser preference options to disable said ‘cookies’ if you so desire, but doing so will disable some features of your online experience at Bunny Hill Designs.

In order to minimize the exposure of your personal credit card and other related information during online data transmission, Bunny Hill Designs routes all purchase transactions through its highly secure Authorize.Net, known throughout the world for their respective payment clearinghouse services.

All online Bunny Hill Designs customer login, account, and shopping cart information enjoys the highest protection by way of encrypted and secure SSL technology.  Sensitive and private information transferred between the site and users happen over an SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

Bunny Hill Designs does not store your personal credit card information within our database.

Standing Conditions of Use Regarding the Website

Bunny Hill Designs provides our online website features for our customers subject to the following conditions:

•          You consent to receive communication from Bunny Hill Designs via email, or by visible postings on our website. You agree that the communication from Bunny Hill Designs to you of any legal information by electronic mail meets any and all ‘notification in writing’ requirements.

•          All graphical and textual content included on this site remains the exclusive property of Bunny Hill Designs and stands expressly protected by United States, and other international copyright and trademark statutes.

Downloadable Products:

Permission is granted to download a copy of the purchased PDF patterns on Bunny Hill Designs website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.  Under this license you may not:

1.         Modify or copy the materials

2.         Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)

3.         Attempt to decompile or reverse engineer any software contained on Bunny Hill Designs web site

4.         Remove any copyright or other proprietary notations from the materials

5.         Transfer the materials to another person or “mirror” the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Bunny Hill Designs at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use only with involvement of a parent or guardian. Bunny Hill Designs reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

We are happy to have you as a customer and hope you enjoy your experience at Bunny Hill!  If you’ve read through all of these policies and made it to the end congratulations!  We’re impressed.  

Anne Sutton


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